How to Keep Real Estate Deals from Falling Apart: Best Practices for Realtors

Corry van den Brink
Founder & CEO

Real estate deals often fall through due to financing, inspections, or communication breakdowns. Realtors can prevent this by implementing best practices: ensure buyers are pre-qualified, maintain proactive communication, prepare sellers for inspections, manage appraisal expectations, set realistic client expectations, and stay solutions-focused. By guiding clients with these strategies, realtors increase the likelihood of closing successful transactions.

In the fast-paced world of real estate, every deal is precious. Yet, many real estate transactions fall through at the eleventh hour, leaving both the realtor and their client disappointed and frustrated. From financing issues to communication breakdowns, there are countless reasons why a deal may collapse, but as a realtor, you have the power to minimize these risks.

A successful real estate professional understands that closing a deal requires more than just matching buyers with properties. It demands careful management, proactive communication, and foresight to prevent potential pitfalls before they derail the transaction. In this article, we'll explore the best practices realtors can implement to ensure their deals reach the finish line and avoid falling apart at the last minute.

Understanding Why Deals Fall Through

Before diving into the solutions, it’s essential to understand the most common reasons real estate deals collapse. Knowing where the potential issues lie will help you stay one step ahead and address problems before they escalate.

  1. Financing Problems: A leading cause of deal failures is the buyer’s inability to secure financing. This can happen if the buyer is pre-approved but not pre-qualified, or if unexpected financial issues arise during underwriting.
  2. Inspection Issues: Property inspections often reveal issues that buyers weren’t aware of. If these problems are significant—like foundational issues or outdated electrical systems—the buyer may back out or demand costly repairs that the seller isn’t willing to make.
  3. Appraisal Gaps: In hot markets, the appraised value of a property may come in lower than the agreed purchase price, causing financing hiccups or requiring the buyer to cover the difference out of pocket.
  4. Buyer’s Remorse: Real estate is an emotional process, and sometimes buyers get cold feet, second-guessing their decision to purchase, especially in stressful markets.
  5. Poor Communication: Delayed responses, unclear expectations, or a lack of transparency between the parties involved can lead to misunderstandings or mistrust, causing deals to fall apart.

Now that we know why deals tend to collapse, let’s explore the best practices you can use to mitigate these issues and keep your deals intact.

Best Practice #1: Pre-Qualify, Don’t Just Pre-Approve

One of the most critical steps to prevent a deal from falling through is ensuring that your buyer is financially ready from day one. Many realtors and buyers make the mistake of assuming that pre-approval guarantees financing, but there’s a big difference between pre-approval and pre-qualification.

Pre-approval indicates that the buyer has provided some basic financial information to a lender, and the lender has agreed to provide financing in principle. However, pre-qualification means the lender has thoroughly reviewed the buyer’s credit, assets, and income, offering a more concrete commitment to financing.

Tip: Partner with trusted lenders who offer pre-qualification and advise your buyers to go through this more comprehensive process. This will help you avoid surprises down the road and ensure that your buyer is truly ready to close the deal.

Best Practice #2: Communicate Regularly with All Parties

Communication is the lifeblood of any successful real estate transaction. A breakdown in communication—whether between the buyer, seller, lender, or attorney—can cause unnecessary delays, confusion, and ultimately, a failed deal.

As the realtor, it's your responsibility to keep the lines of communication open and ensure that everyone involved is on the same page. Make sure to regularly check in with your clients, the other agent, the lender, and the title company. If an issue arises, address it promptly and transparently. By staying proactive, you can head off potential problems before they escalate.

Tip: Use a project management or CRM tool to track the progress of each transaction, set reminders for key milestones, and ensure that no important details slip through the cracks.

Best Practice #3: Prepare Your Seller for the Inspection

A home inspection can be a major hurdle in the closing process, especially if the buyer is unprepared for the results. Many buyers see inspections as a “make or break” moment, and if the inspection reveals issues they weren’t expecting, it can lead to requests for costly repairs or even cause them to walk away from the deal.

The key to avoiding this is preparing your seller for the inspection. Before listing the property, suggest that the seller address any known issues or consider a pre-listing inspection to identify potential problems. This gives the seller time to make repairs, disclose issues upfront, or adjust the price accordingly.

Tip: Educate your seller on common inspection issues and set realistic expectations about what buyers may request after the inspection. A well-prepared seller is less likely to be blindsided by the results, keeping the deal on track.

Best Practice #4: Be Strategic About Appraisals

Appraisal gaps are a common issue in competitive markets, where buyers may offer more than a property is worth to secure the deal. If the appraised value comes in lower than the purchase price, the buyer may struggle to secure financing, or the deal may fall through if the buyer can’t cover the gap.

To prevent appraisal issues from derailing your deal, set realistic expectations with your buyer and seller from the start. Discuss the potential for an appraisal gap and strategize how to handle it. Will the buyer be willing to cover the difference out of pocket? Can the seller adjust the price to meet the appraisal? By discussing these scenarios upfront, you can avoid surprises later.

Tip: Work with experienced appraisers who are familiar with the local market and have a track record of providing accurate valuations. You can also provide the appraiser with relevant comparables to help support the property’s value.

Best Practice #5: Help Your Clients Manage Expectations

Real estate transactions are emotional, and buyers and sellers alike often have unrealistic expectations about the process. Buyers may expect a flawless home or a smooth closing, while sellers may assume their property will sell for top dollar without any hiccups.

As the realtor, it’s your job to manage these expectations and guide your clients through the realities of the transaction. Set clear expectations about potential challenges, from financing issues to inspection surprises, and educate your clients about what to expect at each stage of the process. By helping your clients prepare for these obstacles, you can prevent panic and ensure they remain committed to the deal.

Tip: Host buyer and seller workshops to educate your clients on the home buying and selling process. Offering proactive education helps build trust and reduces the chances of deals falling apart due to misaligned expectations.

Best Practice #6: Stay Calm and Solutions-Oriented

Finally, one of the most important qualities you can bring to any real estate transaction is a calm, solutions-oriented mindset. Deals can—and often do—hit roadblocks, but how you handle those challenges can make or break the outcome.

When an issue arises, whether it’s an inspection problem, a financing delay, or a disagreement between parties, stay calm and focus on finding a solution. Instead of getting caught up in the problem, work collaboratively with the other agent, lender, and parties involved to explore alternative options. A calm, professional approach can often diffuse tension and keep the deal moving forward.

Tip: Practice active listening when issues arise. By carefully listening to your clients’ concerns and acknowledging their frustrations, you can build trust and reassure them that you’re working toward a solution.

Conclusion: Prevent Deals from Falling Apart with Proactive Practices

Real estate deals are often complex, but with the right strategies, you can minimize the chances of them falling apart. By proactively managing your client’s expectations, staying on top of communication, and preparing for common pitfalls like financing and inspections, you can keep your transactions on track and increase your chances of closing successfully.

Remember, your role as a realtor isn’t just to find buyers and sellers—it’s to guide them through the process with confidence and expertise. By implementing these best practices, you’ll be well-equipped to handle any challenges that come your way and ensure that more of your deals reach the closing table.

At the end of the day, the key to success is preparation. By staying proactive, managing expectations, and always keeping your client’s best interests at heart, you can ensure that your real estate deals don’t just get started—they get finished.

PUBLISHED
November 5, 2024

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